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Rule Example
Company ABC has many support groups. Each group is responsible for supporting different critical applications within the company. Whenever a critical application goes down, the group responsible wants to know immediately. Through Fault Analytics rules processing, sending a notification to the responsible group can be easily accomplished.
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Define e-mail distribution lists for each group. Provide a distribution list name and add the e-mail addresses of those responsible in the group.
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Define an e-mail template. One of the existing templates can be used or edited to better suit specific needs, or a new template can be created.
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Define rules to e-mail distribution lists. Create a new event rule by typing the rule information, which includes the name, the event condition criteria, and action to take for the different situations. For example:
"If ProgramName equals PROG1 then send e-mail to distribution list GROUP1 using template GROUP1_TEMPLATE", or "If SystemID equals SYS2, then send e-mail to distribution list GROUP2 using template GROUP2_TEMPLATE"
Once completed, events automatically take the appropriate action based on the defined rule action if the condition criteria are met. From the example above, an e-mail can be sent to GROUP1 if the event program name is PROG1, or an e-mail can be sent to GROUP2, if the event occurs on system SYS2.