E-mail Templates
Templates are standard e-mail forms you can use for a variety of fault occurrences. You can choose one of the templates provided with Abend-AID Fault Analytics, or you can create your own templates to meet your specific needs.
Create a New Template
Note: Only users with Administrator authority can create text templates.
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In the Fault Viewer, select Administration. The Administration panel appears.
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Select the E-mail icon. The Configure E-Mail panel appears.
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Click E-mail Templates. The Configure E-mail Templates panel appears in the workspace panel. A list of existing text templates appears.
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Click New. The Create E-mail Template dialog box appears.
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Type a name for your text template in the Template Name field.
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Type the subject of the e-mail in the E-mail Subject field. To use an event field as the subject for your e-mail template, highlight an item in the Event Fields list and click .
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Type the text of the e-mail in the E-mail Message field. You can also select an item in the Event Fields list and click to insert the field in the e-mail text area.
Note: Event Fields contains a list of event field names that your e-mail text can include. When the event field name is included in the E-mail Message box, Abend-AID Fault Analytics surrounds it with percent (%) signs to designate that it is a symbol that will be resolved with the actual text when the e-mail is sent.
Note: In addition to the fields in the Event Fields box, the following fields can be specified in the Subject field and E-Mail Message box:
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%System.Now% - Generates the current date/time (the date/time the event is being processed by the template) as "MM/DD/YYYY HH:MM:SS.MMM".
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%System.Today% - Generate the current date as "MM/DD/YYYY".
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%Calculated.EventDate% - Generates the date when the event was generated, in the time zone of the server where the event originated, as "MM/DD/YYYY".
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%Calculated.EventTime% - Generate the time when the event was generated, in the time zone of the server where the event originated, as "HH:MM:SS".
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%Calculated.EventTimeStamp% - A convenient shortcut of %Calculated.EventDate% %Calculated.EventTime%.
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Click OK to save the changes. This creates a new template.
Create a Text Template for Scheduled Reports
If you want to use your own text template for Scheduled Reports instead of the default template provided with Abend-AID Fault Analytics, you must create it prior to the parameters being met that initiate the Scheduled Report. You can, of course, modify the template later.
In order for the e-mail generated by Scheduled Reports to contain a hyperlink to the report, the ReportLink field must be used in the body of the template. It is shown in the e-mail message area as %EventData.ReportLink%.
Edit a Template
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In the Navigation pane, expand Administration.
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Click E-mail Templates. The Configure E-mail Templates panel appears in the workspace panel.
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Click on the name of an existing template in the list. The Create E-mail Template dialog box appears with the data for the template you selected.
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Make the desired changes and click OK to save your changes.
Delete a Template
You can delete a single template or multiple templates.
Delete a Single or Multiple Templates from the Template's Dialog Box
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In the Navigation pane, expand Administration.
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Click E-mail Templates. The Configure E-mail Templates panel appears in the workspace panel.
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Select one or more check boxes next to the templates you want to delete.
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Click Delete.
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Click OK to confirm the deletion.
See Also